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Your Questions

Answers to common issues about the CAFIA have been published on our website. So, before contacting us, please consult our frequently asked questions section. Should you have further queries, contact our helpline on
+420 542 426 625, Monday and Wednesday, 8 a.m. – 3.30 p.m. Answers to anonymous questions (when only sender’s e-mail or initials are listed) are not provided.

If you wish to complain (anonymous messages are possible) about a particular store or product, please use the section Suggestions for Inspection.


The personal data obtained from this form shall be handled in compliance with the rules defined by Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) for the purpose of execution of your question, the follow-up administrative proceedings, if any, and the performance of other activities which are carried out by the Czech Agriculture and Food Inspection Authority on the basis of the legislation. Information on the processing of your personal data under Articles 13 and 14 of the General Data Protection Regulation is available at the website of the Czech Agriculture and Food Inspection Authority (available here) in the form of an information sheet.