Among the most important tools that CAFIA uses in the field of communication are mass media, including Internet. In the course of 1999 more than 130 articles were published in national and regional press periodicals where the CAFIA personnel and journalists (on the basis of professional source material provided) published results of the CAFIA activities and conveyed other relevant and impartial information.

The CAFIA's interest is to address as many customers as possible and the public in general. The CAFIA specialists took active part in filming and recording more than 70 television and radio programmes (TV News, Breakfast with TV Nova, Good Morning with Czech TV, "Civic Judo", Evening News, Appetite, Minutes for Consumers, Advice for Consumers", etc). "

The professional public was informed especially at various conferences, training courses and seminars. The CAFIA specialists gave their lectures presenting the CAFIA activities in more than 50 events of such kind held in 1999.

It is clear from the experience obtained up to now that the CAFIA web sites have become very popular and are frequently visited ( www.czpi.cz). They offer, next to a complete presentation of the organisation's activities, continuously updated information provided not only to customers, but also to business entities and media people.

A new legal regulation, on the basis of which CAFIA provides information from January 1, 2000, is the Act No. 106/1999 Coll. on Free Access to Information.