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CAFIA receives complaints and announcements of consumers and other entities (public service authorities, media, etc.) serving as suggestions for the inspections.

In 2001, CAFIA received 2,029 suggestions and their number still rises. They participate, to a great extent, in making a decision about the focus of inspections. The greater part of suggestions was presented directly by the consumers. Collaboration with other institutions of public service plays an important role in their solution. Moreover, CAFIA received part of the suggestions from, e.g., authorities of the public health protection, Czech Inspection of Commerce, State Veterinary Administration and Police of the CR. In some cases CAFIA paid attention to suggestions that arrived from media.

Most often the suggestions refer to inadequate food safety, selling of foodstuffs with expired date of use or minimum durability date, hygienic problems in the shops, unsuitable storage conditions and adulterations.

From the perspective of commodities, the suggestions in most cases applied to fresh fruit and vegetables, cold meals, meat and bakery products, and pastries. The consumers also complain quite often about the quality of alcoholic drinks.

Based on some suggestions, very serious violations of the relevant regulations were discovered. To give an example, a consumer notified CAFIA about his health problems after eating fried peanuts. The analyses showed that the hygienic limit for aflatoxins B1 was exceeded ten times.