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List of risky websites and products

08/02/2017
 

http://www.prostalgene.com/cz-official-h3/

Webpage status to 1. 8. 2017

Product PROSTALGENE is offered on the website in contradiction with legislation.

What to pay attention to?

  • Contact information on the website is indicated misleading way (US address:  Prostalgene LLC, 16701 Melford Blvd, Bowie, Maryland, 20715, USA, supportzavinac.gifprostalgene.com, dialling code of the phone number is for the CR, phone +420 234 261 837).
  • The website is registered in the USA. Domain name “prostalgene.com” was assigned by means of company NameCheap Inc. based in Los Angeles.
  • WhoisGuard Inc., P.O. Box 0823-03411 from Panama is the owner of the domain. 
  • A part of the website titled “Conditions of the use” indicates that Progstalegene LLC is the seller  without further specification of the company. The text of the document “Conditions of the use” is published the way that makes its complete reading impossible.
  • There are unauthorised health and medical claims on the website.
  • It is not clear what kind of the product category is concerned. The way of using is following: drip 10 drops into a glass of water; use the solution twice a day. This product is not registered as a medicament in the CR.

With regard to the fact that the entity administrating the given website is outside the territory of the Czech Republic, the activities of Czech supervisory bodies towards the operator of this website are very limited.


www.coralorder.com

https://www.coralorder.com/cs/market/index.php?SECTION_ID=11

Webpage status to  27. 7. 2017

Various products are offered on the website in contradiction with legislation.

What to pay attention to?

  • There is no contact information on the website, customers thus do no not know with whom they conclude the distant contract when ordering goods.
  • The website is registered in Russia. Domain name “coralorder.com” was assigned by company Regional Network Information Centre, JSC dba RU-CENTER.
  • Polish company CORAL CLUB POLSKA Sp. z o.o. (street Licealna 14, Sochaczew, 96-500, phone: +48.226223661, e-mail: admin@coralorder.com) is the owner of the domain. 
  • Terms of Trade are completely missing.
  • To order the goods, it is necessary to make a registration and enter into the Coral Club. Buying goods in certain amount is one of the conditions for entering the Coral Club.
  • There are unauthorised health and medical claims on the website.

With regard to the fact that the entity administrating the given domain is outside the territory of the Czech Republic, the activities of Czech supervisory bodies towards the operator of this website are very limited.


http://klouby-bez-bolesti.com/

Webpage status to  26. 5. 2017

Various products are offered on the website in contradiction with legislation. For example product ArticulatioPro was offered in the past and to the date mentioned above, product Deflexin is concerned.

What to pay attention to?

  • There is no contact information on the website, customers thus do no not know with whom they conclude the distant contract when ordering goods.
  • The only contact information is in the section “Contact”: 7061 Grand National Dr Orland FL 32819. USA. However, the website is registered in Poland, namely by means of a private company that hides the real identity of the person that registered the website.
  • Proper Terms of Trade are missing. The text in section “Conditions” is in English only and the translation means “Conditions of the discount voucher club”.
  • Mandatory information on the foodstuff is missing and there are banned health claims.

With regard to the fact that the entity administrating the given website is outside the territory of the Czech Republic and has no representation in the CR, legal options of CAFIA to inspect this foreign entity are very limited.


Flexa Plus

Webpage status to  31. 3. 2017

(Update: Flexa Plus 2, see below:)

www.flexa-plus.cz

http://webmoneysaver.com/420/flexaplus/

Product Flexa Plus is offered on http://www.flexa-plus.cz as “innovative food supplement” for joints. This website leads to http://webmoneysaver.com/420/flexaplus/ via a hyperlink where this product can be ordered.

What to pay attention to?

Customer does not know with whom he concludes the contract

  • on http://www.flexa-plus.cz there is no contact – phone or e-mail  
  • when trying to purchase the product, consumers are redirected to website http://webmoneysaver.com/420/flexaplus/ (see below – record to product Flexa Plus 2); here are no contact details (apart from anonymous phone number) or and the contact with the operator is only possible via a web form where is no information on the operator of the website or producer of the food supplement
  • apart from missing contact details, consumers are not able to find out any information of the producers, supplier or operator either.

Banned claims and unfair business practices

  • when promoting the product, health claims used in contradiction with Regulation of the EP and Council No. 1924/2006 on nutrition and health claims are used on the labelling.
  • information on food supplement Flexa Plus available on http://webmoneysaver.com/420/flexaplus/ via http://www.flexa-plus.cz is in contradiction to Article 7 Para 3 of Regulation (EU) No. 1169/2011 as these cannot assign features enabling prevention of certain human diseases, mitigation or curing, either point out to these features .
  • apparent time limit of the “discount” for the promoted good (see “Discount today only.”) as well as frequently displayed information on the number of further customers currently reading the website and buying the product might push on customers and make them buying the products which they would not do (under other circumstances).
  • presentation on website http://webmoneysaver.com/420/flexaplus/ refers to a “review” of Lešek Plachý, “expert in the field of diseases of skeletal system and its rehabilitation” who “has his office in Prague” , however, according to records available to the pubic, there is no doctor of such name or he is not registered at the Czech Medical Chamber.

Detoxic®

Webpage status to 29. 3. 2017

http://cz.detoxic.net

Detoxic®  is offered as medicament against parasites. In fact, it is a food supplement, thus a foodstuff.

What to pay attention to?

  • There is neither contact information for the operator of the website nor for the supplier of this food supplement (foodstuff). Customers thus do no not know with whom they conclude the distant contract when ordering goods.
  • The overall presentation might cause fear and insinuated that avoiding eating this supplement, health could be damaged by various sorts of parasites. Such style of presentation is utterly inadmissible.
  • Website is not active at the present time, it was not not trustworthy, psychological effect of the offer associated with the limited discount in terms of time was obvious here.
  • Mandatory information on the food supplement (foodstuff) was missing and to the contrary there was a range of banned health claims.

Anti-parasite Herbal Tea

Webpage status to 27. 2. 2017

http://tea.cz.forhealth.me/

Anti-parasitic tea Anti-parasite Herbal Tea is offered as a mean effective to cure various nemathelminth, infections, protozoans (Chlamydia, Giardia, etc.). The website insinuates that it offers a medicament against parasites, however, it is a food supplement, thus a foodstuff.

What to pay attention to?

  • There is neither contact information for the operator of the website nor for the supplier of this food supplement (foodstuff). Customers thus do no not know with whom they conclude the distant contract when ordering goods.
  • The overall presentation might cause fear and insinuates that avoiding eating this supplement, health could be damaged. Such style of presentation is utterly inadmissible.
  • The website is not trustworthy, again, psychological effect of the offer associated with big discount limited by time while this offer applies every day.
  • Mandatory information on the foodstuff is missing and to the contrary there was a range of banned health claims.

FORMEXPLODE EFFECTIVE MUSCLE FORMULA FOR MAN – food supplement

Webpage status to 27. 4. 2017

http://forme-xplode.cz/

http://centrumakci.com/sport/formexplode/

Website for advertisement of food supplement FORMEXPLODE EFFECTIVE MUSCLE FORMULA FOR MAN is concerned; it is available directly at http://forme-xplode.cz/ or via website: http://centrumakci.com/sport/formexplode/.  The product could be purchased on both websites, there is to say that both websites lead to Centrum akcí.com.

http://prirucka-zdravy-sval.com/muscle/

Website for advertisement of food supplement FORMEXPLODE EFFECTIVE MUSCLE FORMULA FOR MAN on website http://prirucka-zdravy-sval.com/muscle/ is concerned. To make an order, consumers are redirected to http://prirucka-zdravy-sval.com/muscle/order/.

Information is almost identical as indicated at advertisement for the given supplement on website http://forme-xplode.cz/, or http://centrumakci.com/sport/formexplode/. Neither here any contact is missing, apart from contact form and phone number. http://pomoc-svaly.com.

http://pomoc-svaly.com/muscle/

Website for advertisement of food supplement FORMEXPLODE EFFECTIVE MUSCLE FORMULA FOR MAN is concerned. The product could be purchased on this website.

What to pay attention to?

(website http://forme-xplode.cz/, http://centrumakci.com/sport/formexplode/ and http://prirucka-zdravy-sval.com/muscle/ is concerned).

  • Terms of Contract clearly define the business relation between the Seller and the Purchaser, however, it is not possible to find out who the Seller is. So you do not know in advance, with whom you will solve possible problems, according to law of which country possible disputes will be solved. Any address in the CR, ID, VAT ID is missing (i.e. information cannot be found in the Commercial Register), any communication is mostly anonymous as there is no contact indicated on the website, apart from a phone number.
  • According to information available, a company with its seat on Comorian Island is concerned, so in case you would like to contact the company, you may pay a considerable financial extra charge for a call abroad.
  • It is not possible to find out the operator of the website; according to information available, the website http://centrumakci.com/sport/formexplode/ is registered by a Polish entity, IP address is located in France.
  • The overall presentation does not look very trustworthy, like at similar products, there is psychological effect of the discount in case the order is made immediately (even countdown is included + when leaving the website, the system is asking you whether you are really sure and you get “even better” offer). However, the price is the same the next day.
  • In the Terms of Contract, the Seller wants to escape his liability not only for the advertisement for the product, however even for the “quality, safety and legality of Discounted Products”, which are all products offered on the website concerned.
  • In the Terms of Contract, the Seller also indicates that “he does not provide any other guaranties in relation to the protection of personal information and safety than those clearly indicated in the Protection of personal information”, however, this Protection is available in English only and it defined only in general – consumers thus cannot be sure whether their personal information will be misused.

What to pay attention to?

(websitehttp://pomoc-svaly.com a http://pomoc-svaly.com/muscle is concerned)

  • It is not possible to find out the operator of the website; according to the information available, the web address/domain http://pomoc-svaly.com/muscle is registered by an American entity, IP address is in San Francisco, California, USA.
  • The contact form indicates address 7061 Grand National Dr Orland, FL 32819. USA, thus country Florida, not California (see above); the contact form with the address in the United States of America is the only tool by which means the company could be contacted (contact for any Czech entities is missing as well as phone number and e-mail).
  • Terms of Contract are in English language only.
  • Although the Terms (in English) specify in detail the business relation between the Seller and the Purchasers, it cannot be detected who the Seller is. Therefore you do not know in advance with whom you will solve possible problems or according to law of which country the possible disputes will be solved. Any address in the CR, ID, VAT ID in the CR (i.e. information cannot be found out in the Trade Register), all communication is completely anonymous as there is no contact on the website, apart from the contact form mentioned above.
  • Information on protection of personal data is in English language only; and it is defined very generally– consumers thus cannot be sure whether their personal information will be misused in any manner.
  • Overall presentation does not look very trustworthy, like in case of similar products, psychological effect of a big discount if the product is purchased immediately is also here (see information “SPECIAL OFFER FOR ENTERING THE DISCOUNT CLUB IS  3,285 CZK 1,485 CZK.”  “ONLY TODAY”, “therefore you have to act quickly!“, however, the price is not change and “only today” means “everyday”).

BEAUTY LINE s. r. o.

Webpage status to: 12. 10. 2016

P. O. BOX 74, 766 01 Valašské Klobouky

Mail order business is concerned, products are offered in particular by means of advertisements in press, by means of widely distributed catalogues or by means of sent consignments containing winning coupons. The advertisements are often accompanied with articles about “favourable or even miraculous experience of content customers”.  Among other things, products for quick weight loss or food supplements intended for cure of various health complications are offered here.

CAFIA investigation revealed that the Prague seat of the company is virtual only (nobody is thus present here; executive directors are mostly foreign country nationals), there is no physical premises on the territory of the CR and the P. O. Box in Valašské Klobouky is the only contact information available.

The company provably misuses the trust of consumers and conducts illegally, inter alia, in the field of misleading practices.

What to pay attention to?

  • Generally, a company hiding behind a P. O. BOX should give an impression of untrustworthyness. In this case, orders are sent to the given P. O. Box in Valašské Klobouky only and no contact for the responsible executive director is available here;
  • The fact that the seat of the company is provably virtual, moreover that it is a seat of more (“co-operating”) entities with the same executive directors (frequently from abroad) should also be a warning signal – all information – all data are available for the public in the Trade Register;
  • Reading the Terms of Contract is further desirable, in particular under which conditions products could be claimed in case of dissatisfaction, for example whether possible return of money includes also fees for postage and packing; the fact that the Terms of Contract are not available means another warning signal.

Company BEAUTY LINE s. r. o. (ID 28569733) is closely connected with company DIREKT MARKET s. r. o. (ID 28971892, according to the Trade Register currently in liquidation; see also below), DREAM BODY s. r. o. (IČO 02011042) (they are often various companies belonging to one group); moreover, company BEAUTY LINE s. r. o. and DREAM BODY s. r. o. have, according to the information available, the same seat.

The same entity operates outside the territory of the Czech Republic as well – for example companies VITA MARKET s. r. o and VITA NATURA s. r. o. in the Slovak Republic are concerned.


Alcostopex – medicament against alcoholism

Webpage status to 19. 7. 2016

http://www.alcostopex.com

Medicament ALCOSTOPEX is presented onhttp://www.noalcoholadvice.info/cz-alcoholism-article_1k/ as “medicament against alcoholism”. This website leads http://www.alcostopex.com where an order could be made.

What to pay attention to?

  • Despite the whole presentation of the webpage is in Czech language and prices are given in Czech crowns, the seat of the supplier is in the USA - Alcostopex LLC, 262 Middlesex St, Lowell, MA 01852. With regard to the fact that the subject administrating the website in question is located outside the Czech territory, CAFIA has no legal power to check this foreign entity.
  • Overall presentation does not look very trustworthy, it is again a psychological effect of particular discounted offer if ordered immediately. However, this offer is applicable every day.
  • Mandatory information on foodstuffs is missing on the webpage and there is a range of medical claims and unauthorised health claims.

CGA800 – slimming medicament

Webpage status to 4. 7. 2016

It is advertising webpage for medicament CGA800 – slimming medicament which leads to http://centrumakci.com/zdravi/cga800-kp-nf/kr/. The order can be made here.

What to pay attention to?

  • Terms of contract specify the relation between the Seller and the Consumer in detail, however, it is not possible to find out who the Seller is. Therefore you do not know in advance either who you will solve possible problems with or according to the law of which country. Any address in the CR, ID or VAT number are missing (i.e. information cannot be found in the Trade Register either), entire communication is carried out via the phone number which is the only contact.
  • With regard to the fact that these products are, according to all information available, food supplements offered by a supplier directly from abroad, they were not notified at the Ministry of Health of the CR.
  • Overall presentation does not look very trustworthy, as well as at similar products, here is a psychological effect of a big discount if ordered immediately (moreover, countdown is included + when trying to leave the page, the system asks you whether you are sure to do so and gives you a better offer). However, the same offer appears the next day too.

Men Solution plus

Webpage status to 1. 7. 2016

It is advertisement webpage for medicament Men Solution for growth of muscles and slimming, which leads to http://centrumakci.com/sport/men-solution-plus-2/. The order can be made here.

What to pay attention to?

  • Terms of contract specify the relation between the Seller and the Consumer in detail, however, it is not possible to find out who the Seller is. Therefore you do not know in advance either who you will solve possible problems with or according to the law of which country. Any address in the CR, ID or VAT number are missing (i.e. information cannot be found in the Trade Register either), entire communication is carried out via the phone number which is the only contact.
  • With regard to the fact that these products are, according to all information available, food supplements offered by a supplier directly from abroad, they were not notified at the Ministry of Health of the CR.
  • Overall presentation does not look very trustworthy, as well as at similar products, here is a psychological effect of a big discount if ordered immediately (moreover, countdown is included + when trying to leave the page, the system asks you whether you are sure to do so and gives you a better offer). However, the same offer appears the next day too.

Flexa Plus 2

Webpage status to 18. 5. 2016.

http://xnovinky.com/

http://webmoneysaver.com/420/flexaplus/

The webpage provides information neither of the name of the supplier nor the contact for the operator of the webpage. Terms of contract are also missing. Health claims which are contrary to Regulation of the EP and the Council (EC) No. 1924/2006 on nutritional and health claims made on foods are used.

The only contact with the operator is possible via the web form where no information on the operator of the webpages or the producer of the food supplement is provided.

Information on food supplement Flexa Plus 2 which is available on http://webmoneysaver.com/420/flexaplus/ via http://xnovinky.com/ are contrary to Article 7 Para 3 of Regulation (EU) No. 1169/2011 as they must not attach characteristics enabling prevention of certain human diseases, mitigate it or cure it or point out such characteristics.

Mandatory information on the food supplement is not indicated in Czech language.

Laboratory analysis revealed that product Flexa Plus packaged à 27 g, batch number: FP1-11-15; Date: Best before: 11.2017; Manufactured for: Delta Care Products LLC, 285 Fulton Street Suite 8500, New York; Country of origin: European Union; Supplier: PRO SPEDITION LIMITE, Ivanská Cesta 999, Bratislava failed to contain the declared amount of vitamin A (retinol) (detected amount 0.005mg/2 capsule; declared amount 0.4 mg/2 capsules) and at same time it failed to contain declared amount of vitamin E (tocopherol) (detected amount  2.14 mg/2 capsules; declared amount 5 mg/2 capsules).

What to pay attention to?

The name of the supplier is not provided in the order. Although the whole webpage is in Czech language and prices are in Czech crowns, the seat of the supplier is with the highest probability outside the territory of the Czech Republic. The contact for the supplier is missing and there is no way how to return the goods, the product will not be probably possible to send back. The product fails to contain the declared amount of vitamins A and E.


SKINETRIN

Say stop to fungal infection!

Webpage status to 15. 3. 2016.

http://www.skinetrin.cz/

http://webmoneysaver.com/420/skinetrin/

 

The webpage provides information neither of the name of the supplier nor the contact for the operator of the webpage. Terms of contract are also missing. Health claims which are contrary to Regulation of the EP and the Council (EC) No. 1924/2006 on nutritional and health claims made on foods are used.

 

The webpages are operated outside the territory of the Czech Republic and the EU. Question and opinions regarding the products should be sent to email address contactcz@todaycontact.com. Mailing correspondence could be sent to the address of the logistic company only: Reverse Logistics LLC Centrum Zpětné Logistiky, ul. Chlodna 64, Warsaw, Poland“.

 

Information on food supplement SKINETRIN available on http://webmoneysaver.com/420/skinetrin  via www.skinetrin.cz is contrary to Article 7 Para 3 of Regulation (EU) No. 1169/2011 as it must not attach characteristics enabling prevention of certain human diseases, mitigate it or cure it or point out such characteristics (for example following claim is indicated: “DESTROYS FUNGUS DISEASES“, “Food supplement Skinetrin helps you to cure this disturbing disease fighting on the cellular level.”

 

Mandatory information on the food supplement is not indicated in Czech language.

 

What to pay attention to?

  • The name of the supplier is not provided in the order. Although the whole webpage is in Czech language and prices are in Czech crowns, the seat of the supplier is with the highest probability outside the territory of the Czech Republic. Possible problems could be expected when solved with the foreign supplier, of which activities are not subject to inspection of Czech supervisory bodies.

Lipocare Professional – slimming preparation

Webpage status to 12. 11. 2015

http://lipocare.cz/

The webpage provides information neither of the name of the supplier nor the contact for the operator of the webpage. Terms of contract are also missing. Health claims which are contrary to Regulation of the EP and the Council (EC) No. 1924/2006 on nutritional and health claims made on foods are used. During the check of this webpage, CAFIA found out that company CloudFlare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA was the provider of the web space http://www.lipocare.cz. The IP address comes from the USA as well.

What to pay attention to?

  • The name of the supplier is not provided in the order. Although the whole webpage is in Czech language and prices are in Czech crowns, the seat of the supplier is with the highest probability outside the territory of the Czech Republic. Possible problems could be expected when solved with the foreign supplier, of which activities are not subject to inspection of Czech supervisory bodies.

Chlorella Algae!

Natural foodstuff with beneficial effects – foodstuff of the new millennium!

Webpage status to 9. 11. 2015

http://mojechlorella.eu/

The website in question lacks binding information on the right of consumers for withdrawal from the contract, conditions, deadline and procedure how to apply this right. The seller is obliged to duly provide consumers with information on the extent, conditions and way of application of the right following from defective fulfilment (hereinafter “complaint” only) together with information how to lodge a complaint.

The website in question lacks information identifying the seller (the identity of the seller is not known). The contact for the seller is missing (there is no postal address, phone number or address for delivery of e-mails or another contact information provided).

What to pay attention to?

  • As neither name, nor seat of the supplier of product Chlorella is known, it can be assumed that communication with this trader will be very complicated in case of dissatisfaction with the product as well as it can be assumed that the whole purchase is risky and goods will not be possible to return and consumers could thus lose their money.

AlphaXYZ – food supplement for concentration

Webpage status to 22. 10. 2015

http://www.alphaxyz.com/cz_official_k3/

There is no supplier indicated on the webpage, however, terms of contract contain information that company Advanto LLC | 1120 20th Street | Washington, DC 20036, USA is the supplier of the product.

There is no information where the goods can be returned, the legal period for returning goods is 10 days instead of 14 days and in limited cases only.

With regard to the fact the operator of the given website is located outside the Czech territory without having a representation in the CR, CAFIA has no right to perform inspection in this subject.

What to pay attention to?

  • Although the whole webpage is in Czech language and prices are in Czech crowns, the seat of the supplier is in the USA. Information where to return the goods in case of dissatisfaction is not provided.
  • Overall presentation does not look very trustworthy; it is again a psychological effect of particular discounted offer if ordered immediately. A pop-up advertisement showing decreasing number of products for a reduced price is displayed, which makes an impression that the amount is limited and if a consumer does not order immediately, the product will not be available for this price anymore. However, this offer is applicable every day.
  • Mandatory information on the food supplement, such as its composition, is missing.

Tinnitus Stop – Drops against tinnitus

Webpage status to 24. 9. 2015

no-replay@promotion.4.ever.com

The preparation was offered in advertisement on the Internet. Company PRO SPEDITION LIMITED SAITE 4 BIBRO HAUSE 4 GIRO S PASSAGE 00000 GIBRALTAR was indicated as the seller. The product was sold as “NATURAL TREATMENT FOR TINNITUS”, which makes the impression that it was a medicament and not a food supplement, thus a foodstuff.

What to pay attention to?

  • The operator of the e-shop was not indicated on the webpage at all. The presentation of the webpage is in Czech language and prices are given in Czech crowns, however, the seat of the supplier is in Gibraltar.
  • The presentation of the website is in contrary to European legislation on provision of information to consumers which bans attributing characteristics enabling prevention of certain human disease, mitigate it or cure it.
  • To the present day, product Tinnitus stop is not offered to consumers in any e-shop in the CR, however, it is possible that it may appear on the Internet again.

Slim Power – slimming preparation

Webpage status to 24. 4. 2015

http://www.uareattractive.com/CZ/index.php#orders

A supplier is not indicated on the webpage with the order, however, Trade terms inform that Panamanian company is the supplier (REAL MAKER INVESTMENTS INC, Apartado 0916-01557, City of Panama).

With regard to the fact that the operator maintaining the given website is located outside the territory of the CR and there is no representation in the CR, CAFIA has no legal power how to carry out an inspection of this foreign subject.

 What to pay attention to?

  • Although the whole presentation is in Czech language and prices are in Czech crowns, the seat of the supplier is in Panama..You will thus have to deal with a supplier from Panama in case of dissatisfaction.
  • Trade terms are in English language ONLY.
  • Overall presentation does not look very trustworthy; it is again a psychological effect of particular discounted offer if the whole preparation is ordered immediately. However, this offer is applicable every day.

Garcinia Loss® – slimming preparation

Webpage status to 16. 2. 2015

http://www.garcinialoss.com/cz2RtpPXN/m/

Webpage http://www.news4healhtysoul.com/cz2df01y/ leads to http://www.garcinialoss.com/cz2RtpPXN/m/ where the slimming preparation could be ordered. The products contains Cambodian garcinia.

What to pay attention to?

  • Although the whole presentation is in Czech language and prices are given in Czech crowns, the seat of the supplier is in the USA (GarciniaLoss, Mayer Laboratories Inc, 1950 Addison Street, Suite 101, Berkeley, CA 94704-1182 USA). You will thus have to deal with a supplier from the USA in case of dissatisfaction.
  • In Trade terms the seller is not described at all.
  • Overall presentation does not look very trustworthy; it is again a psychological effect of particular discounted offer if the whole preparation is ordered immediately. However, this offer is applicable every day.

FULL SEX – preparation for better erection

Webpage status to 3. 2. 2015

http://www.dontbeaspectator.com/home_cz.html

Preparation promising improvement of erection offers miraculous effects.  The supplier of this “miracle” modestly hides his name. Only thoroughly hidden Trade terms show that company REAL MAKER INVESTMENTS INC, Apartado 0916-01557, City of Panama 5 is responsible for operation of the e-shop.

What to pay attention to?

  • The presentation is in Czech language. To find out the supplier you have go to Trade terms hidden under bookmark “Guarantee” Then you find out that after making an order, subsequent communication will be made with the supplier from abroad, whose activities are not subject to inspection of Czech supervisory bodies.

 


NIDORA® – slimming preparation

Webpage status to 14. 8. 2014

http://www.nidora.com/cz/index.php

Another slimming preparation supported by massive advertising campaign offers miraculous slimming by means of small crystals which are spread on food and reduce thus appetite. There is a contact on the website, so you are informed before closing the contract that American company Global Diet Solution LLC, Trolley Square Suite 20C, Wilmington, DE 19806, USA is the supplier. General trade terms are also available here.

What to pay attention to?

  • Although the whole presentation is in Czech language and prices are in Czech crowns, the only address of the supplier is in the USA, which is indicated both on the website and General trade terms. Any address in the CR, ID or VAT number are missing. You will thus have to deal with a supplier from the USA in case of dissatisfaction.
  • With regard to the fact that food supplements are offered by the supplier directly from abroad, they were not notified at the Ministry of Health of the CR.

Loomya – Diet Pills – slimming preparation

Webpage status to 4. 7. 2014

www.loomya4u.com/cz

There is no supplier indicated on the page with the order. However, Trade terms indicate that company Herbal Dream Ltd. is the supplier with place of business 286 Easton Rd. London, Middlesex NW1 3DP, 2433423688, which was also confirmed by further CAFIA investigation. With regard to the fact that the subject maintaining the given website is located outside the territory of the CR and there is no representation in the CR, CAFIA has no legal power to carry out an inspection abroad.  

What to pay attention to?

  • There is no name of the supplier at the order. Although the whole presentation is in Czech language and prices are in Czech crowns, the only address of the supplier is in the United Kingdom. Possible problems will have to be solved with the supplier from abroad, whose activities are not subject to inspection of Czech supervisory bodies.

PURE GREEN COFFEE – slimming preparation

Webpage status to 15. 4. 2014

http://centrumakci.com/zdravi/pure-green-coffee-ngc-kp/

Further slimming product was recently offered by means of the website given above. However, the Trade terms indicated that company  A.F.S. (Active Food Supplements) Ltd with its seat in Suite 1156 BP 303, Mutsamudu, Anjouan, Comorian Islands is the supplier. This supplier has already offered a range of slimming preparations or preparations for breast enlargement on  http://ngc.weightlossc.com/.

What to pay attention to?

  • After reading the Trade terms you will find out that the seat of the supplier is Comorian Union and possible disputes will be solved according to the law of the Comorian Union. The products are offered in compliance with legislation in the place of sale (Anjouan, Comorian Union) and possible client should be informed of local legislation related to the purchase.  
  • You will further find out that neither postage nor further costs are returned in case of complaint and returning of money is only possible during the first purchase for one packaging for one person.
  • With regard to the fact that food supplements are offered by the supplier directly from abroad, they were not notified at the Ministry of Health of the CR.

Green Coffee on centrumakci.com

Webpage status to 15. 4. 2014

http://centrumakci.com/zdravi/green-coffee/

This preparation has already been offered by this website. Trade terms show that company A.F.S. (Active Food Supplements) Ltd. with its seat in Suite 1156 BP 303, Mutsamudu, Anjouan, Comorian Union is the supplier of the product. At the present time, the supplier is not indicated at all.

What to pay attention to?

  • The seat of the supplier is not indicated in the Trade terms at all. On the contrary, there is a link for the client centre with phone number +420 234 102 147, which is described as bothering or fraudulent number. This phone number is described as Bothering call (1x), Fraudulent call (1x). This phone number is supposed to be fixed line.
  • You will further find out that neither postage nor further costs are returned in case of complaint and returning of money is only possible in case of the first purchase for one packaging for one person. With regard to the fact that food supplements are offered by the supplier directly from abroad, they were not notified at the Ministry of Health of the CR.

Muscle Max – preparation for sportspeople

Webpage status to 15. 4. 2014

http://musclemax.cz/

The name of the supplier is not indicated at the order and Trade terms are also missing. Consumers thus have no chance to find out information on the supplier before the contract is concluded – thus before ordering the product.

What to pay attention to?

  • Because you do not know either the name or the seat of the supplier of product Muscle Max, it could be assumed that communication with such trader will be very complicated and the purchase is risky.
  • With regard to the fact that food supplements are offered by the supplier directly from abroad, they were not notified at the Ministry of Health of the CR.

Direkt Market s.r.o. – mail order business

Webpage status to 7. 1. 2014

P.O.Box 77, 766 01 Valašské Klobouky

In this case, not Internet sale but mail order business is concerned. Products are offered in particular by means of advertisements in press or sent deliveries containing a winning voucher. The advertisements are accompanied by articles on favourable up to miraculous experience of satisfied clients. Among others, products for quick slimming or for example food supplement Elixir made from snail which is intended for cure of arthrosis are offered. CAFIA found out that the company has no premises in the CR and there is nobody present at the seat in Prague (executive director and partners are outside the CR). The POBox in Valašské Klobouky serves only for collection of orders, on which basis the goods are subsequently delivered from abroad and sent to the customers.

What to pay attention to?

  • In general, companies hiding behind a P.O. Box are not very trustworthy. In this case, orders are sent to the P.O.Box in Valašské Klobouky without any contact for the responsible person representing the company.
  • Before the product is ordered, it is desirable to find out and carefully read Trade terms, in particular under which conditions you can complain about the goods, for example whether possible returning of money includes fees for postage and packing.
  • When purchasing foodstuffs, there is a guarantee of returning of money if the customer is not satisfied or the purchased preparation is not effective. The Trade terms usually indicate conditions which shall be kept by the customers to reach the targeted effect.
  • However, proving that the preparation does not work despite these conditions were kept may be then very difficult.

AGAR AGAR – GASTROBIORING – slimming preparation

Webpage status to 9. 12. 2013

http://besthealthychoice.net/itworks_cz.html

Preparation AGAR AGAR – miraculous weed is offered by means of advertising e-mails sent by company Direct-email. Within an investigation of a submission for inspection related to misleading practices, also the website mentioned above was discovered. This website also offered this product.

There is no supplier indicated on the website with the order, however, the Trade terms say, that company REALMAKER INVESTMENTS based in Panama is the supplier of the product in question.

 What to pay attention to?

  • Name of the supplier is not indicated at the order. Although the whole presentation is in Czech language and prices are in Czech crowns, the seat of the supplier is in Panama. You will thus have to deal with a supplier from Panama in case of dissatisfaction.
  • Trade terms are very difficult to be found and they are in English only

GREEN COFFEE – slimming preparation

Webpage status to 3. 9. 2013

http://ngc.weightlossc.com/

Another product offered on http://ngc.weightlossc.com/, which is a website offering slimming product Weight Loss and breast enlargement preparation Push Up2 (see below). The Trade terms here also indicated that company A.F.S. Ltd based in v Suite 1156 BP 303, Mutsamudu, Anjouan, Comorian Union is the supplier of the product.

 What to pay attention to?

  • After reading Trade terms you will find out that the seat of the supplier is in the Comorian Union and possible disputes will be solved according to the law of the Comorian Union. The products are offered in compliance with legislation in the place of sale (Anjouan, Comorian Union) and possible client should be informed of local legislation related to the purchase. You will further find out that neither postage nor further costs are returned in case of complaint and returning of money is only possible in case of the first purchase for one packaging for one person.

Breastfast – breast enlargement preparation

Webpage status to 29. 7. 2013

http://zvetsiprsa.com/

Website zvetsiprsa.com does provides information nneither on the supplier nor the Trade terms. Prices are indicated in crowns http://breastfast.cz/. Information on the supplier is missing again. The Trade terms are available, however, you will not find out who the supplier is either. They only mention “seller”, however, he is not defined either. If you click on the link “partner programme”, you will find out that the product is offered on the principle of partnership between the websites of the seller of the products or services and webpages recommending these products and referring to them. Company JPT Investment Partners Limited, Kostaki Pantelidi 1, PC 1010 Nicosia, Kypr is given as the contact address.

What to pay attention to?

  • Information of the supplier is missing. Although the Trade terms define the business relation between the Seller and the Customer in detail, it is impossible to find out who the seller is. Thus you do not know in advance who you will solve possible problems with as well as according to which law. Anyway, a Czech contact is missing, even though the whole presentation is in Czech language and prices are in crowns.

Xtreme Power – preparation in particular for sportspeople

Webpage status to 29. 7. 2013

http://www.xtremepowereu.net/cz/

The name of the supplier is not indicated at the order at all. Trade terms are written one-sidedly, the supplier is not mentioned at all. Consumers thus have no chance how to find out information on the supplier before the contract is concluded – thus before ordering of goods.  According to CAFIA detection, the website uses a service of hidden domain owned by a legal person to whom the domain is transferred.  Assigned address which serves for contacting the original owner of the domain is a part of this service. Company Whois Privacy Protection Service, Inc. z USA - Whois Agent, PMB 368, 14150 NE 20th St - F1, Bellevue, WA 98007 US is the legal owner of the company.

What to pay attention to?

  • Because you know neither the name nor the seat of the supplier of the Xtreme Power preparation, it could be assumed that communication with such trader will be very difficult and the purchase will be risky

Big man – preparation for erection enhancement

Webpage status to 29. 7. 2013

http://www.mybigman.com/domu.php

The website provides the contact for the supplier, so consumes are informed that Austrian company Bionature Wiener Strasse 7, AT-2320 Schwechat is the owner of the company before the contract is concluded.  On the contrary, Trade terms are missing.

 What to pay attention to?

  • Although the whole presentation is in Czech language and prices are indicated in Czech crowns, the seat of the supplier is in Austria.  You will have to deal with a supplier from Austria in case you would not be satisfied


Xtreme Gain – food supplement for sportspeople

Webpage status to 20. 5. 2013

http://www.xtremegain.com/cz/

The website provides the contact for the supplier, so consumers are informed that American company Xtreme Gain LLC, Trolley Square Suite 20C, Wilmington, DE 19806, USA is the supplier before the contract is concluded.  Trade terms are also available.

What to pay attention to?

  • Although the whole presentation is in Czech language and prices are indicated in Czech crowns, the seat of the supplier is in the USA.  You will have to deal with a supplier from the USA in case you are not satisfied.

 


Raspberry Ketone – slimming preparation

Webpage status to 20. 5. 2013

http://www.siluetadoleta.cz/doplnky-stravy/d/raspberry-ketone/

www.rapsberryketonesforte.com/

 

The link to the webpage with the order does not work very often, is  blocked by ESET NOD32 Antivirus. If you succeed to get to the webpage, you will be informed that American company Raspberry Ketone Forte LLC 445 Park Avenue NY 10022, USA is the supplier, so you are informed of the supplier before the contract is concluded. Trade terms are also available here. 

What to pay attention to?

  • Although the whole presentation is in Czech language and prices are indicated in Czech crowns, the seat of the supplier is in the USA.  You will have to deal with a supplier from the USA in case you are not satisfied.
  • The website mentions 60 days guarantee for returning the money, however, Trade terms do not contain such provision.
  • The supplier indicates that he is not responsible for information provided by the producer.

 


Weight Loss – slimming preparation

Webpage status to 14. 5. 2013

http://pkx4.medicalnewsreporter.co

http://nsln.weightlossc.com/

The supplier is not indicated at the order, however, Trade terms indicate that company A.F.S. Ltd seated in Suite 1156 BP 303, Mutsamudu, Anjouan, Comorian Union is the supplier.

Active Food Supplements used to be indicated as the supplier in the past and company Massive Dynamic Ltd., Nowogrodzka 23, 00-511 Warszawa, Polsko as the centre for handling complaints.

What to pay attention to?

  • Name of the supplier is not indicated at the order. Although the whole presentation is in Czech language and prices are in Czech crowns, the seat of the supplier is in Comorian Union.
  • Possible disputes will be solved according to the law of the Comorian Union.
  • Trade terms stipulate that in case of a complaint, postage or other possible costs and fees are not returned.
  • Returning money is only possible in relation to the first purchase for one package and one person.
  • In case you do not get slimmer, the supplier may ask you for a written confirmation of your general practitioner with indication of the weight before you started using preparation Weight Loss and after.

 


Push Up2 – preparation for breast enlargement

Webpage status to 14. 5. 2013

http://p3.pushup2.com

 

There is no information on the supplier at the order. Trade terms are also missing. Consumers thus have no chance to find out information on the supplier before the contract is concluded – thus before ordering the product.

 

However, CAFIA investigation revealed that company A.F.S. Ltd seated in Suite 1156 BP 303, Mutsamudu, Anjouan, Comorian Union is concerned again. Company Active Food Supplements used to be indicated as the supplier in the past and company Massive Dynamic Ltd., Nowogrodzka 23, 00-511 Warszawa, Poland as the centre for handling complaints for the whole Europe.

What to pay attention to?

  • In case you have no chance to find out where the supplier comes from and to read the Trade terms, you will not know what will happen in case of complaint, where to refer to if you obtain the goods anyway.

 


Slim Trim – slimming preparation

Webpage status to 14. 5. 2013

http://www.myslimtrim.com/domu.php

 

There is a contact for the supplier on the website, so you are informed that Austrian company Phyto-style, Postfach 940, AT- 6960 Wolfurt is the supplier of the goods. You are informed before the contract is concluded. However, Trade terms are missing.

What to pay attention to?

  • Although the whole presentation is in Czech language and prices are indicated in Czech crowns, the seat of the supplier is in Austria.  You will have to deal with a supplier from Austria in case you are not be satisfied with the product. Because you have no change to read the Trade terms before you order the goods, you do not know what to expect in case of dissatisfaction with the product.

 

 


Author: Ing. Miriam Bellofattová